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3.2 | 27 Reviews

23 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

LG LMXC23796S

Available in 3 Color(s)

Features

  • 23 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • SmartThinQ® Technology
  • ColdSaver™ Panel

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 32.125"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
J.D. Power Award Winner

"Highest in Customer Satisfaction with French Door Refrigerators"


Raid the Fridge Without Losing Your Cool

InstaView™ Door-in-Door® refrigerators have a sleek glass panel that allows you to see inside the easy access door without letting the cold air out. Simply knock twice on the glass to illuminate the contents within.


Think you'll run out of ice" Think Again.

From making extra ice for tonight's dinner party to getting smartphone notifications when the door is left open, use the LG SmartThinQ® app to control key features and get important notifications from any-where. It even works with the Google Assistant and Amazon Alexa, so you can operate smart features with your voice.


What Is Counter-Depth"

LG counter-depth refrigerators align with countertops and cabinetry for a uniform profile, creating a sophisticated built-in look without the high-end price tag.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins. *Standard width french door refrigerator, excludes other LG manufactured products


Fresher is better.

Smart Cooling® Plus technology is designed to maintain superior conditions within the refrigerator. The Linear Compressor and Dual Evaporators react quickly to humidity and temperature levels and help keep your food fresher, longer. Strategically-placed vents in every section help surround your food with cool, fresh air.


SAVE MONEY. SAVE ENERGY.

This ENERGY STAR® certified LG refrigerator exceeds new 2016 federal energy standards to positively impact your energy bill and your energy consumption.

Features

  • 23 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • SmartThinQ® Technology
  • ColdSaver™ Panel
  • Counter-Depth
  • Slim SpacePlus® Ice System
SUMMARY
Ice & Water Dispenser Yes
Door Type French 4-Door
Color Stainless Steel
Counter Depth (in.) Yes
Refrigerator Type InstaView™ Door-in-Door®
SmartThinQ® Yes
ADA Compliant Yes
wi-fi Enabled Yes
FEATURES
Smart Cooling Plus System Yes
Multi Air Flow Cooling Yes
Temperature Sensors 8
Fresh Air Filter Yes
Dual Evaporator Yes
Ice & Water Dispenser Yes
Dispenser Type Integrated Tall Ice & Water Dispenser®
Ice System Slim SpacePlus®
Linear Compressor Yes
Display Type Smooth Touch Control (White LED)
Daily Ice Production 3.5 lbs / 3.8 (IcePlus™)
Ice Storage Capacity 3.0 lbs
Door-in-Door® Yes
Door-In-Door® with ColdSaver™ Panel Yes (w/ Glass Panel)
ENERGY STAR® Qualified Yes (697 kWh/Year)
REFRIGERATOR
Folding Shelf Yes
No. of Shelves 4 Split (3 Fixed/1 Folding)
Cantilevered Shelves Yes
Shelf Construction Spill Protector™ Tempered Glass
Crisper Bins 2 Humidity Crispers/1 Bonus Drawer
Refrigerator Light Premium LED (Ceiling and Side)
Door Bin Construction Clear , Opaque, Silver Deco
EasyReach™ Bins Yes
FREEZER
Drawers 3-Tier Organization®
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light Premium LED
Door Type Pull Drawer
Handle SmartPull® Freezer Handle
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 32 1/8"
Depth without Handles 29 5/8"
Depth without Door 24 3/4"
Depth (Total with Door Open) 44"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 45"
Width (Door Open 90 without Handle) 40"
Installation Clearance Sides 1/8", Top 1", Back 2"
Weight (Unit/Carton) 371 lbs / 404 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 33"
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231788861
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors Stainless Steel (S)
Hidden Hinges Yes
Surface Coated Metal
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
CAPACITY
Refrigerator 13.30 cu. ft.
Freezer 6.40 cu. ft.
Total 22.5 cu. ft.
CustomChill® Drawer 2.80 cu. ft.
CONVENIENCE
Temperature Controls Electronic/Digital
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
SmartDiagnosis™ Yes
Auto Closing Door Hinge Yes
Child Lock Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 32.125"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.5 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

Interactive Tour

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Delivery is for standard common carrier "curbside" delivery. "Curbside Delivery" includes delivery to the curb in front of your home.It does not typically include moving the item into your home, garage, or other location.The carrier will call to schedule a delivery appointment.A signature is required at the time of delivery.Please include a daytime phone number with your shipping information.Delivery locations that are extraordinary (such as an island or mountain top or extreme rural areas) may create additional delivery charges, one of our sales agents will be in touch to review your delivery options.

When delivery occurs please personally inspect your merchandise before signing for the product.Look for things such as holes in the box or any other type of damage to the packaging.If the packaging looks questionable do not sign for the item(s)!If you feel the damage is something you can live with- Please note all damage on the bill of lading when you sign for it.Do not let anyone tell you that you must sign for the item. You do not have to sign for it if you feel the item is questionable.If you do decide to refuse the item, make specific notes that describe the damage in detail and simply call us for a refund or reshipment.Please understand if you sign, you are stating that everything looks great and you will not be able to claim any damage caused by the delivery company.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.2 out of 5

51% of reviewers recommend this product.

1 Stars

Not what I expected

Paz1977 7/28/2021

We have had our fridge for 1 year now. We have already had to have the control panel replaced. The ice maker was not working correctly so as the ice melted it leaked into the control panel see pics. Luckily we were a couple of days away from the 1 year warranty expiring so we were able to get it replaced but keep in mind this took multiple calls and back and forth with LGs cust service dept. We have also noticed peeling on the front of the fridge. It looks like air bubbles and I have to be very careful when wiping down or cleaning the surface of the fridge because it will start peeling soon. see pics Overall I am very disappointed in LG. Like I mentioned earlier we have only had the fridge for a year. Unfortunately I will never purchase LG appliances again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Life was not good with my LG

Seven of 7 7/19/2021

This refrigerator died after 18 months of use. It would have taken over a month to fix. We bought a different fridge made by another manufacturer and had them haul it away. Worst money I ever spent.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Great versatile space

TimTroj 7/19/2021

I purchased this fridge 3 years agooverall I love the size and smart design of the fridge. On the down side the fridge stopped working recently. A repair man came out and advised that the compressors for this fridge are notorious for going out. He replaced the compressor and then 2 days later my fridge went out again. Waiting for the repair man to return.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Lived for under 3 years

Britkaz 7/19/2021

Would have starred 5 had our fridge not packed in after 32 months. Lost everything in it along with water leakage on the floor. Up until then we honestly loved this fridge. The design the look and the functional aspects met our needs perfectly. It was easy to keep clean and housed our food well. It was a hassle to get a tech out inconvenient 10 days then 10 more to receive parts and schedule tech to come back to install. Personally Id have liked a replacement model. I will say that LG I believe are covering the tech and parts costs and helpfully ordered them for us. The compressor I believe is this fridges weakness. The 25 year old LG dinosaur we fortunately kept as a back up still goes strong in the basement
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Great featureswhen compressor works

P00T 7/13/2021

After 2 years 3 months the compressor quit. LG warranted the repairbut we will be out of service for 21 days. That means a lot of lost frozen meat and eating out for every meal. Never realize how much we depend on a refrigerator until we dont have one.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Poor Warranty Service

Jacob F 7/8/2021

This fridge was great for about 3 years. Recently the compressor went out. I contacted LG for a warranty service and they are unable to send a service company for over a month. This is very disappointing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great fridge

Awesomeman 7/7/2021

Love the extra door w glass .. it looks cool and saves electricity. Good overall design. The middle cold drawer is super convenient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Tammy pham 7/5/2021

I brought it over year ago. Very good. Im recommend it. Love it..
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

OK when it works

desertprincess 7/4/2021

This pretty big box has not worked for several weeks. Cant get parts. cant get service person to work on it in a timely manner. This week will be our 4th service call. Each time they come up and polish it or put in one part to see if it will work without spending too much money. Its been very hard not having a refrigerator for several weeks especially in the summer no parties here. Lives NO good with an lg
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Issues with water dispenser Custom Chill draw

SA001 6/23/2021

The refrigerator looks great. Works perfectly for a year or two. Once the issue starts it continues. I had issues starting second year. The compressor fused 2 times. The water dispenser started giving away. The custom chill switch broke. I dont know what temp it is at
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Easy access to all out food

Links 6/23/2021

Had the refrigerator 3 years best one ever easy access to our food easy to organize
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Beautiful Fridge some drawbacks

darkSurge 6/22/2021

Have had this fridge for over 2 years now and we love how it looks in our new home. The stainless looks amazing we love the instaview door the middle draw is such a convenient feature and the counter depth really works well in our home. However with the counter depth fridge you are sacrificing quite a bit of space. Thats going to be a personal preference whether or not you want the extra space or the cleaner look in your home. Also LG refrigerators seem to have issues with their compressors. Within the over 2 years of owning it the compressor has messed up twice. The first time it resolved itself. The second time we called LG and they sent someone to replace it free of charge. While I do appreciate the warranty they have on it we did end up losing a lot of stuff. I would say if they got the compressor issue resolved then this would be a five star review. The overall we are very satisfied with the product.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Worst refrigerator ever

wipitillo 6/21/2021

I bought this refrigerator in July 2018 and am very disappointed with this product. In three years I have changed the compressor 3 times and yes I have surge protector.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Loud and not working

Evgeni 6/16/2021

I bought the unit few weeks ago and installed. Relatively easy installation. When I turned it on it was loud and I could not sleep. Also it did not cool off to 69F which is what I wanted it was 72f in the room. I called LG customer service and was completely useless. They said they would send someone and it was not until 2 weeks of the call I was asked for proof of purchase via email. By then I had returned the Defective unit. Dont waste your money especially if you are a light sleeper.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Full-Featured Fridge

Grampy4boys 6/9/2021

Ive had this refrigerator for almost 2 years and it has everything we would want and need. The Instaview is fabulous. With a double tap I can see everything in there and the door opening independently saves energy and time. The Wi-Fi connectivity allows for remote diagnostics and current settings. The space saver ice maker has been flawless. The refrigerator and freezer drawers operate smooth and efficiently. Temperature regulation has been perfect. Food specific storage compartments are superb. LG hit a home run with this one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Runs great except for ice maker periodic problems

EXCOP 6/4/2021

Very happy with the performance and design.Service has been great with LG techs
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Useless appliance

Allen2245 6/4/2021

Unit is 2 years old and is junk compressor went out Was replaced and now unit wont cool down to temp ranges from 37 45 degrees. Will stay at 45 for 20 to 30 minutes then will start to cool down takes 2 hours to get back to 37. Unit is set for 33 degrees After reading the horror stories and reviews about law suits and the failures. I will not buy LG products the cost is outrageous the quality and life of product is not worth it. Its a shame beautiful and great features.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Excellent Service

QueenBoss 5/31/2021

I needed a refrigerator and decided on LG. It looks great and is very quiet.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Service Knowledgeable Technician

Jellybean59 5/30/2021

Apparently the original build was not quite right on our LG refrigerator. The technician was friendly and able to diagnosis the problem quickly thank you.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Overall Great

ETM927 5/23/2021

We bought this fridge about 6 months ago and have been very happy. Great interior space and set up options on how to use shelves and soft freezer drawer. You should be aware that with smaller ice maker you get more space but have a smaller ice supply. Not an issue for every day use but you need to supplement for parties. Love the quick access door. Only complaint is that we had an issue with the ice maker. But LG sent someone out to replace quickly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Decent but concerns about reliability

DaveMKE 5/11/2021

We have enjoyed our fridge for the most part. However we are three years in and the compressor has needed to be replaced. I am looking at my old refrigerator in my garage that has been running for 20 years with no service needed. One additional concern is the construction of the clear plastic pull-out drawers. There is a lip in the bottom of the drawer that collects dirt and pieces of veggie. You cannot clean this lip without having to pull the drawer apart which is not easy at all. We like the depth. The instaview door has been a nice to have as well as the pull out freezers. The middle drawer has been especially helpful.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

JWCjwc 4/23/2021

Very poor experience.............3 weeks awaiting service and still not fixed Thought this would have been an excellent product...........we have LG at the other residences Apparently both compressor and board are to working
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Great features love the door in door

AMaq 4/22/2021

Bought this over two years ago recently we had the compressor replaced at $0 cost to us as the old one failed. LG handled is exceptionally well from calling in to customer service to getting it fixed took two days. I love the door in door feature you dont realize it how often you open the refrigerator to just get milk/juice/coke until you have it. Makes ice fast crushed and cubed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great features

CS lefty 4/19/2021

I bought the refrigerator two years ago. I love it but the compressor went out under warranty. I was only reimbursed for half the repairs.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

LG Could not fix problem

The Ville 4/15/2021

Unit was 15 months old had 10 service calls and a lot of parts but never fixed. Had warranty agreement pass the 12 months. From new bottom drawer new main boards new ice maker etc. Would freeze veg. juice lunch meat etc. Finally the service provider gave me my money back. Needless to say didnt buy a LG.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Awesome.

McGeheeUSMC 4/7/2021

This is our second LG refrigerator and we love it. The first LG refrigerator is in our garage still going after 11 years.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Love the Refrigerator

fch3 3/20/2021

Bought it on a recommendation and have loved the convenience of opening the glass door for just something to drink instead of having to open the entire refrigerator door. Space inside is adequate but wish had mor shelf options. Like the ice maker built in door so it does not take up room inside refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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